A 3rd party vendor has been contracted to perform your delivery service. In order to ensure that your
delivery is successful, your participation is needed.
When will I receive my delivery?
In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a
guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries
to the delivery zone. Our system calculates this estimated date considering the total amount of time to
process your order including: packaging, transit time to the delivery provider, and transit time to the
When placing your order, we consider these factors when calculating the Estimated Delivery Date:
Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically
takes 1 – 2 days however, some orders may ship within as few as 12 hrs and some may take up to 3
Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the
local delivery carrier.
We are unable to provide specific times for delivery. All delivery dates are given in good faith but are
subject to all matters beyond our control including acts of God, strikes, lockouts and delays by suppliers.
Please note that your delivery may take longer during holidays, sales, weekends, or other busy periods.
Who needs to sign for my delivery
Either you or your representative, that is 18 years of age or older, must be present to receive the
merchandise at the agreed upon day and time window. If no one is available to receive the delivery, a
re-delivery fee may be applied to your order. This agreement is with you and Yaadsale. Neither Yaadsale
nor the 3rd party Delivery Company that has been contracted by Yaadsale to perform the delivery will
be held responsible if you decide to hire a 3rd party contractor to accept, receive and sign the handover
of items without the notations of visible defects of packaging, damaged items, or missing merchandise.
What am I responsible for upon delivery?
Please be sure to sign the Delivery Order Note in the presence of the Delivery Company representative
to indicate your delivery has been received. Examine your order upon delivery to ensure that there are
no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or
incorrect packages, please retain the item(s), indicate the problem on the Delivery Note and contact us
within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or
incorrect item(s) represents your acceptance of the complete order in perfect condition.